Thai Airways International, London

Thai Airways UK employ 60 staff at their London base whose roles range from Administration through to engineering, airline staff and crew. Essentially, everyone is employed to ensure the smooth running of the very busy airline operation. Mr Yaemsaard is Financial Controller at Thai Airways UK and is responsible amongst other things, for ensuring that the employee payroll runs smoothly and efficiently. Mr Yaemsaard chooses to work with P & Co to help him achieve this.

Says Mr Yaemsaard, “prior to working with P & Co, we did handle all of the payroll administration in-house. This task was always time consuming and, as the payroll grew, of course, the time to process also grew with it. We decided therefore that we needed to get some help”.

Mr Yaemsaard’s predecessor set some pre-requisites when they searched out a payroll solution provider which included the need to be local and the ability to work with Thai personnel to ensure that the payroll ran smoothly. Says Mr Yaemsaard “P & Co fitted the bill on both counts, they are based in London which is local and operate in such as way that allows us to meet regularly, not just to discuss the payroll but to also consider and discuss other aspects of employment law and compliance”.

The service that Mr Yaemsaard and his team at Thai Airways have received from P & Co over the years has, says Mr Yaemsaard, “been excellent. We cannot fault them at all. They are efficient, the payroll is always on time and accurate including all of the end of year procedures. They also have the benefit of employment experts on board rather than just payroll processing staff, which means they are well ahead of the legislative changes. We benefit from a service that understands the Thai personnel requirements and the needs of ex-patriot and foreign workers. We also enjoy pro-active employment advice and always feel that we are in very safe hands with P & Co”.